Add Ticketing_Containers/osticket/README.md

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+Source: https://github.com/osTicket/osTicket
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+Very customizable if you know how to code. Old and outdated UI but can pay for 3rd party custom themes or plugins that give it a fresh coat of paint. They are currently in a complete code rewrite for v2 and that has been in "progress" for over a year with no ETA from the devs. People on reddit think the project might be dead or dying. 
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+There is no time tracking. There is a client portal built-in. You can add scheduled task with this: https://github.com/Kyrillian/osTicket-TaskScheduler